COMPLAINTS PROTOCOL of PNM International s.r.o.
When exercising the rights from liability for defects, it is necessary to enclose proof of purchase of goods or an invoice, if issued, or another document proving the purchase of goods. To make it as easy as possible for you, we only need a copy of the order confirmation email as proof. When sending the goods, the Buyer is obliged to pack the goods in a suitable package so that it is not damaged or destroyed. We will immediately send the completed form to the email you entered, all you have to do is put it in the package, carefully wrap the goods and secure them against damage, and send them to:
PNM International s.r.o.
or you can send it to the local return address of our Packeta logistic partner network. Return addresses for EU countries can be found here.